As we approach the time of year with winter weather, it is important to customize your settings in ParentSquare for how you want to receive notifications. See the information below on how to adjust your settings.
Update your notifications
One of the many benefits of creating a ParentSquare account is the ability to manage your notification settings. Users can set their preferences to either Instant or Digest for email, text messages and the app. Instant users will receive a notification the minute a message is posted. Digest users will receive one daily notification at 6 p.m. containing all messages posted that day.
To update your notification settings in the ParentSquare app:
- Sign in to your ParentSquare account
- Click the triple bar on the top left corner
- Select “Account” on the menu on the left hand side
- Click on “Notifications” on the menu in the middle
- Choose how and when you want to be notified
To update your notification settings on the ParentSquare website:
- Sign in to your ParentSquare account
- Click the drop down arrow next to your name on the upper right hand corner
- Select “My Account”
- Click “Notification Setting” on the menu on the left hand side
- Choose how and when you want to be notified
If I choose to receive “Digest” messages, will I miss an urgent message, including a snow day alert?
No, you will not miss an urgent message if you select the “Digest” option. The district will override the digest setting in truly urgent or emergency situations or when the information is time sensitive, such as a Snow Day.
Account Help
Parents and guardians must use the contact information they have on file with the district in SchoolTool/Parent Portal to access their ParentSquare account. If you are unsure what contact information you must use or are unable to log into Parent Portal and/or ParentSquare, please email the help desk at parentportal.helpdesk@gcsny.org. Please include:
- Your full name
- Your student’s full name
- The email address connected to the account
For tutorials and helpful information, see our website at https://www.gcsny.org/parentsquare/#tutorials.
Please note that only parents and guardians can make inquiries to the help desk. Learn more about SchoolTool/Parent Portal.
For questions or concerns, please contact K-12 Instructional Coordinator Jonathan Redeker at jonathan.redeker@gcsny.org.